Sulistriono
sulistyo.aldric@gmail.com
About
Director-level operations leader with 20+ years of experience across banking, finance, and enterprise payroll services. Proven track record in building scalable operational frameworks, leading high-performing teams, and delivering compliant payroll solutions for complex, multi-entity organizations.
Currently serving as Director of Operations at PT Klola Indonesia, leading end-to-end operational strategy, enterprise payroll delivery, and transformation initiatives for SOEs and leading private enterprises. Known for combining strong governance with execution excellence to deliver measurable business impact.
Core Expertise
Building scalable operating models, governance structures, and performance-driven cultures.
Designing and delivering end-to-end payroll outsourcing for complex organizations.
Driving HRIS implementation, SOP standardization, and operational modernization.
Strengthening internal controls, regulatory compliance, and audit readiness.
Partnering with SOEs and large enterprises to design payroll and operational transformation strategies.
Establishing strong governance, internal controls, and audit-ready operational environments.
End-to-end enterprise payroll strategy and compliance delivery.
HRIS implementation, SOP frameworks, and operational restructuring.
Professional Experience
Leadership journey spanning financial services, enterprise payroll, and large-scale operational transformation. Proven ability to lead complex operations, scale service delivery, and build governance-driven organizations across regulated industries.
- Lead overall operational strategy for a fast-growing payroll outsourcing and business services organization.
- Oversee end-to-end payroll delivery across multi-entity enterprise clients, ensuring accuracy, scalability, and compliance.
- Design and implement scalable operating models, SOP frameworks, and automation initiatives.
- Build and lead cross-functional teams spanning payroll, HR, finance, compliance, and technology.
- Drive enterprise client engagement and strategic partnerships across SOEs and large private organizations.
- Establish KPI-driven performance dashboards and operational governance structures.
- Lead initiatives in cost optimization, service quality improvement, and operational maturity.
- Led multi-client payroll outsourcing services across diverse industries including manufacturing, services, and retail.
- Managed full payroll lifecycle: validation, processing, reconciliation, reporting, and compliance governance.
- Designed scalable payroll delivery frameworks and standardized operating procedures.
- Handled complex payroll environments including multi-entity, multi-location, and regulatory-heavy structures.
- Strengthened client retention through high accuracy, reliability, and trusted advisory support.
- Acted as senior escalation point for complex payroll, tax, and labor compliance matters.
- Assistant Audit Manager — BCA Syariah: Led operational audits, evaluated internal controls, and delivered risk mitigation recommendations.
- Head of Operations — Bank Central Asia: Managed branch-level operations, service quality, and operational risk controls.
- Finance & Accounting Supervisor — Bank Central Asia: Oversaw financial reporting, controls, and audit coordination.
- Built strong foundations in governance, compliance, and operational discipline within a highly regulated environment.
Enterprise Engagements
Trusted to support payroll and operational transformation initiatives across leading Indonesian enterprises and state-owned organizations.
Supported payroll and operational transformation initiatives across:
Education & Credentials
Universitas Mercu Buana
Brevet A & B, Risk Management, Internal Audit